Privacy notice

This notice explains how GIX One Technologies Private Limited ("GIX", "we") handles personal information on the GIX Verify website and platform.

Two kinds of information

• Website enquiries: the name, organisation, work email, city and message you send through our demo form. We use these only to reply to you.
• Loan-file data on the platform: applicant documents and details uploaded by a lender. For this data, the lender decides why and how it is used, and GIX processes it only on the lender's instructions, to screen that loan application.

Why we use it

• To reply to enquiries and arrange demonstrations.
• To run the platform for lenders: reading and checking documents, verifying details with their sources after consent is recorded, and producing screening reports.
• To keep the platform secure and keep a reliable record of activity.
• To meet legal and regulatory duties.

Consent

Before any applicant detail is checked with an outside source, the applicant's consent is captured and recorded by the lender's journey. Applicants can contact their lender to exercise their rights under the Digital Personal Data Protection Act, 2023.

Where it is kept

Platform data is stored and processed in India, encrypted in transit and at rest. Access is limited by lender and role, and protected by two-factor sign-in.

Who can see it

Authorised users of the lender that owns the file, GIX staff only where the lender grants support access, and the carefully selected service providers that help us run the platform and verify details, each bound by contract to protect the information. We do not sell personal information, and we do not share one lender's data with another.

How long we keep it

Loan-file data is kept for the period agreed with the lender and required by law, then deleted. Enquiries that do not lead to a customer relationship are deleted after a reasonable period.

Your choices

You can ask to see, correct or delete the enquiry details you sent us by writing to us through the contact page. Applicants should contact their lender about loan-file data.

Cookies

The website uses only what is needed to work securely and to count visits without identifying you. We do not use advertising cookies.